GameStop's new initiative to have a games rental service has been paused for the time being. A GameStop rep since confirmed the news, telling Kotaku, "We feel this is the right thing to do for now to ensure we are able to provide our guests with an exceptional service". They've been told to store the material in their backrooms until further notice.
Kotaku first reported the suspension of GameStop's PowerPass program.
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The PowerPass program was originally set to cost $60, and allow customers to check out a used game, play it as much as they wanted, and return it to swap for another title as many times as they wanted in the six-month period. Now it's just a question of whether GameStop will upgrade its system, alter PowerPass to work with it, or just scrap the game-lending service entirely.
There is no word when the program will be reinstated. And while your subscription is technically now over if you're one of those who signed up, it's not all bad news.
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Update: Asked for comment, GameStop replied to Polygon with this statement. "In addition, we will allow them to pick out any Pre-Owned game for free". The prominent gaming retailer has been fighting a losing battle against the increasing convenience of downloading games, a service that the PlayStation 4, Xbox One and Nintendo Switch all offer for each and every game on those consoles.
In a likely attempt to stem the tide of game downloads, GameStop has devoted more and more floor space in each store to physical geek culture goods like Funko Pop figurines and T-shirts. It is unclear when the program will return to GameStop for the public, if ever. The service soft-launched this week, so that could be where the issues were discovered.
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